{
  "id": "com.payincus.ai-ticket-agent",
  "name": "AI 工单助手",
  "version": "0.1.1",
  "payincus": ">=0.3.2",
  "description": "用于工单草稿生成和受控接管回复的 AI 插件，默认人工审核，按最小脱敏上下文工作。",
  "author": "PayIncus",
  "entrypoints": {
    "adminPages": [
      {
        "slot": "admin.ticket.extra",
        "title": "AI 工单助手",
        "entry": "dist/admin/settings.html",
        "requiresAuth": true
      },
      {
        "slot": "admin.plugins.settings",
        "title": "AI 工单助手设置",
        "entry": "dist/admin/settings.html",
        "requiresAuth": true
      }
    ],
    "userPages": []
  },
  "permissions": [
    "ticket:ai:read-context",
    "ticket:ai:generate-draft",
    "ticket:ai:reply",
    "ticket:ai:handoff",
    "plugin:config:read",
    "plugin:config:write"
  ],
  "configSchema": {
    "enabled": { "type": "boolean", "title": "启用 AI 工单助手" },
    "mode": { "type": "string", "title": "接管模式", "enum": ["draft", "semi_auto", "auto"] },
    "model": { "type": "string", "title": "模型名称" },
    "apiBaseUrl": { "type": "string", "title": "OpenAI 兼容接口地址" },
    "apiKey": { "type": "string", "title": "模型 API Key" },
    "temperature": { "type": "number", "title": "模型温度" },
    "timeoutMs": { "type": "number", "title": "模型请求超时时间（毫秒）" },
    "autoReplyCategories": { "type": "array", "title": "允许自动回复的工单分类" },
    "confidenceThreshold": { "type": "number", "title": "自动回复置信度阈值" },
    "dailyAutoReplyLimit": { "type": "number", "title": "每日自动回复上限" },
    "ticketAutoReplyLimit": { "type": "number", "title": "单工单自动回复上限" },
    "cooldownSeconds": { "type": "number", "title": "自动回复冷却时间（秒）" },
    "showAiIdentity": { "type": "boolean", "title": "回复中展示 AI 身份" },
    "systemPrompt": { "type": "string", "title": "自定义系统提示词" }
  },
  "templates": [
    {
      "name": "默认 AI 工单助手配置",
      "path": "templates/default-config.json"
    }
  ]
}